No! All our services, including trips, are free for young people. POINT covers all costs. 
However, if a young person signs up for a trip and does not attend, a charge may be incurred. For some trips, we may ask young people to bring a packed lunch or a small amount of spending money. 

You can simply turn up! 
If your parent or guardian hasn’t already completed the online registration form, you’ll be given a paper registration form and welcome pack to take home and return on your next visit.

Young people must be in Year 6 and aged 10 to attend. We work with young people from Year 6 (10 years old) up to age 25. 

We are open Tuesday to Friday, plus the 1st and 3rd Saturday of each month. 
Please visit our Opening Times page for full session times. 

We post our weekly menu and activity plans on our social media channels. Any changes to sessions or services are also shared there. 

Yes! We are very active on Facebook and Instagram. Our handles can be found at the bottom of the website. 

Just themselves — and suitable clothing for the weather. 
For trips, consent forms will include a full kit list of what your child needs to bring. 

You can contact POINT by: 

• Phone: 01348 875467 

• Email: enquiries@pointypt.org.uk 

• Facebook or Instagram Messenger 

Any medical conditions, allergies, or additional learning needs should be shared on the registration form so we can support young people safely. 

POINT operates a behaviour level system to help keep the centre safe and welcoming for everyone: 

• Level 1: Incident recorded and asked to leave for the evening 

• Level 2: Temporary ban from the club (one week) 

• Level 3: Letter home to parents/guardians and a one-month ban 

If a young person refuses to leave when asked, a parent/guardian will be contacted to collect them.
In serious situations, an immediate or longer suspension may apply at staff discretion.
Listening to staff is essential to keeping POINT a positive space for all. 

Yes! We have a suggestion box in the drop-in and regularly carry out surveys to hear what young people want to do.

All updates are shared via social media and within the drop-in. 

If you have a concern, please contact Kate-Marie Mitchell on 01348 875467 or katenewton@pointypt.org.uk. 
Our Compliments and Complaints Policy can be found under the Policies section of the website. 

Yes, photos and videos may be taken. If you do not want your or your child’s image used for promotional purposes, this should be stated on the registration form. 

No — all activities are optional. 

Thursdays are our targeted provision days. We run: 

• The 16–25 drop-in 

• Youth Forum sessions 

• Accredited and targeted groups 

Of course! Friends are welcome. Their parent/guardian can complete the registration form online before they attend. 

Yes. While the drop-in can be lively, we can create quiet spaces when a young person needs one. 

Yes. We run AGORED accreditations and workshops focused on life skills. 
For more information about AGOREDs, email leewright@pointypt.org.uk. 

Drop-in sessions do not require booking. 
Trips must be signed up to in advance using consent forms collected from POINT and are offered on a first-come, first-served basis. 

Yes. Our Tea and Toasties group runs on Thursdays for 16–25 year olds, offering practical support in a relaxed environment.